Military Match Special Offer

“ Samantha, the service rep., is very pleasant and thorough. She is always nice to work with. ”

“ Good attention to our particular needs and schedule. Bright, friendly service. Thank you Dillon, Sam, and Chris. ”

“ Reid and Ben were awesome! Great customer service. ”

“ I've been coming to lexus in VA Beach for 9 yrs and Mr Corbitt has taken very good care of me and my Lexus ES 350. Corbitt is a really good Service Manager and a valuable asset to you. ”

“ Mike, Christian, the mechanics, the service team were all excellent! Great job to the team! ”

“ Five stars for the service team! They were incredibly busy, but they still managed to get my state inspection and my scheduled maintenance service completed the same exact day. Huge shoutout to Brian, who was excellent and so patient with me. He took the time to explain everything they were doing to my car and clearly walked me through exactly which checks were needed. Transparent, fast, and professional service. Highly recommend! ”

“ Was able to schedule a last-minute oil change appointment on line and the service was great ”

“ Bonnie was very helpful and made the process a breeze. I appreciate her efforts. Thanks! ”

“ Service was very fast and great. State inspection for vehicle was not overpriced and offer free car detailing service. ”

“ excellent ”

“ I had my second great buying experience with Priority Lexus. This time it was a used car purchase. Reid and Chris made the process quick and easy. Looking forward to doing business with them again in the future. ”

“ Our service representative, Mike Moore, provides exceptional customer service. Mike answered my questions fully and provided great guidance on future servicing of my car. ”

“ I had an excellent experience at Lexus service thanks to Craig. From start to finish, he was incredibly helpful, professional, and attentive. He communicated effectively throughout the entire process, keeping me informed and making sure I understood everything regarding my vehicle’s service. Craig went above and beyond to provide exceptional customer service and made the experience smooth and stress-free. It is clear that he genuinely cares about his customers and takes pride in his work. Employees like Craig truly make a difference, and I hope his management team recognizes the outstanding service he provides. Thank you again, Craig, for such a positive experience! ”

“ Five stars for Mike and the team at Lexus! They provided professional, fast, and exceptional customer service from start to finish. They listened carefully to my concerns and took care of all the issues with my vehicle perfectly. The entire process was seamless, and they really go above and beyond for their customers. Highly recommend their service department! ”

“ Was initially greeted and assisted by Montel who showed me a few cars. He did a fantastic job and as I was leaving he showed me a black EX 300H. I came back yesterday to test drive it and I loved it. Clayton helped break down numbers for me, was patient, and helped get me a good deal. I cam back later that night to finalize and Giuseppe was a great help. I especially appreciate Clayton and Giuseppe for getting me a great deal and staying past close. I highly recommend them a! ”

“ Reid did an amazing job! Him and Chris made the process very easy for me and I love my new car! ”

“ Lila provided an outstanding car-buying experience from start to finish. She was professional, knowledgeable, patient, and always quick to answer my questions. She made the entire leasing process smooth and stress-free, and I truly appreciated her honesty and attention to detail. Even when there were registration and tax issues related to my move from Virginia to Florida, Lila kept me informed and worked hard to help resolve everything. Her excellent customer service and dedication made a big difference. I highly recommend Lila to anyone looking for a Lexus. Thank you for making this such a positive experience! ”

“ Most people would be irritated at having a very large screw in their tire, not me. I knew the service department (especially Christian) would take care of it right away & I got my car washed & vacuumed too. As always a great experience. ”

“ Reid was very helpful since I was buying from out of state. He arranged transport as well saving me time and money. All went very smooth and quick. ”

“ I was able to make my service appointment for a date and time of my convenience. My service rep Bonnie was friendly and efficient. Check in was easy. I was provided a loaner car. The mechanic sent a video of the inspection. My car was ready on time. All in all, an excellent experience. ”

“ Exception service from Service Advisor Corbit Carroll. This dealership’s service is one key reason I would buy another Lexus without question. ”

“ Very friendly atmosphere. Found the vehicle we were looking for. Easy delivery. ”

“ Nemo was absolutely great 10/10! ”

“ Very pleased with the dealership. I took my Lexus in for service and all requested services where performed perfectly. ”

“ Excellent car buying experience with top notch professionals.Also they have a excellent service department ”

“ Giuseppe was excellent: great customer service, very professional, honest, and helpful throughout the entire car buying process. Made everything easy and stress-free. Highly recommend! ”

“ Giuseppe has excellent customer service, very professional, honest, and helpful throughout the entire car buying process. Made everything easy and stress-free. Highly recommend! ”

“ Outstanding Professional Service! Brian our Service Advisor was very courteous and professional! He explained everything and answered all questions! ”

“ I dropped in for a problem and they were able to take care of it right. Coffee and cookies while you wait. ”

“ Corbitt Carroll is an outstanding member of your service rep team. Not only did he get my car in immediately for a cracked windshield, he managed to get the job done quickly and under the estimate! Every time I’ve brought my car in for service, he’s always been an excellent communicator and kept me informed about the status of my vehicle. He’s terrific! ”

“ Great Service made easy by service advisor and app. Consistently outperforms other local dealers with a family like atmosphere. ”

“ Tyler, our salesperson, was very attentive and professional. We ended up showing up earlier than our appointment, but he was able to accommodate us immediately. The sales team met almost every one of my requests and we bought a car! The total deal did not take as long as usual and we were on our way home in less time than I expected. Everyone at the dealership was friendly. Tyler is our new go to guy for cars. ”

“ Responsive and strives to inform customers of their vehicle of choice. As a result, less stress for the buyer. ”

“ My experience having my 5,000 mile service completed at Priority Lexus in Virginia Beach was excellent. The entire process was smooth and efficient from start to finish. Michael was professional, courteous, and took the time to explain what the service included. I was early and appreciate the timely completion of the service. The waiting area is comfortable and the staff is friendly. ”

“ Great experience with the dealership, sales representative, and very happy with my beautiful Lexus! The Lexus that I wanted was not at this dealership. Reid Schiff, my sales representative, did an awesome job of keeping me informed of the whereabouts of this process and ensuring I receive the Lexus I wanted. It took about a week to find the model I wanted. My selection was based off pictures so it was really intense for me. But when I saw my Lexus in person, I was in awe. She was absolutely beautiful. Thank you Reid and the Lexus team! ”

“ Superior service, Michael Moore excellent rapport with me very very professional and knowledgeable and I also for the first time enjoyed watching the video of my technician working on my truck. Great job. ”

“ Had a great experience with Reid and Chris buying a used vehicle from Priority Lexus. They were extremely friendly and helpful and made the process go smoothly. ”

“ Tyler was extraordinary patient and worked tirelessly to sell us our vehicle. He met us on our first arrival to the dealership. We initially were seeking a used ES sedan. After 2 subsequent visits and multiple other sedan options considered as well as repeated test drives in each, we settled on a 2019 Camry. Tyler maintained great communication with us throughout the buying process and helped us to understand the features of each vehicle we considered. He took a genuine interest in us and took the time to understand our financial limitations, never tried to steer us to something outside our budget, while working to get us into a vehicle that met our needs. I would strongly recommend Tyler to anyone looking to buy a new or used vehicle. Truly, a genuine person whose goal is to match the right car to the customer’s needs. ”

“ William Anderson was very helpful! He guided us in our car purchasing unlike a pushy salesman. ”

“ A pleasant buying experience, it did not take my whole day. i drove 4 hours to get there and it was nice they did not drag things out. ”

“ It’s always a positive experience with Priority Lexus of Virginia Beach. They all make the customer feel valued. On this service visit, I worked with Corbitt Carroll, and he made everything smooth and easy. ”

“ Had such a great experience with Reid and Troy! They were so patient and never rushed me to make a decision, which was appreciated immensely. Reid was especially helpful with making all the numbers make sense, too. I’m so happy with the car I’m in and couldn’t have done it without their help! ”

“ Outstanding customer service! Very pleased with video and knowledge displayed by Service representatives was very helpful. ”

“ I had a great experience purchasing my Lexus from Priority Lexus in Virginia Beach. The entire process was smooth, professional, and stress-free from start to finish. My salesperson, Tom, was knowledgeable, patient, and genuinely helpful throughout the process. He took the time to answer all of my questions, made sure I was comfortable with my decision, and never made me feel pressured. The dealership atmosphere was welcoming, and the customer service exceeded my expectations. I absolutely love my new hybrid — it’s comfortable, stylish, and drives amazing. Overall, it was an excellent car-buying experience, and I would definitely recommend Priority Lexus in Virginia Beach, especially working with Tom. ”