“ Excellent service! Customer friendly staff. Job completed on time as scheduled and provided me with a free loaner transportation while my vehicle was being serviced. I appreciate Lexus’ complimentary car wash /vacuum service did to my vehicle before I picked it up. Communication was great keeping me posted throughout the day. Thanks! ”

“ My service went very smoothly. My advisor stayed in contact with time estimates and making sure that I approved new wipers.( of course I did). He explained any upcoming maintenance services required. Brian was very knowledgeable and very pleasant to work with. Highly recommend! ”

“ Upon entering the building, I was met by Darrell Johnson. I felt like I had known him already. He was professional and so down to earth. I wanted a specific vehicle in a specific color. I was advised that I may possibly have an extended waiting period. Darrell obtained the vehicle in 1 week! I also met Sammy, the Finance mgr. Conversing with him was like speaking to my best friend. Car buying can be a nerve wrecking experience, but this one was truly enjoyable. ”

“ Bought my second Lexus here. First one with Darrell Johnson and this time with Chris Hawkins. Both are amazing, but I want to highlight Chris for a second. He’s 19 years old and really has a great head on his shoulders already. He was extremely enthusiastic throughout the entire process and you could tell he really enjoys what he does. I hope he never loses that! ”

“ I have been very pleased with my service. Rose is very professional and knowledgeable. I sincerely appreciate the service I have received. ”

“ We had an absolutely amazing experience working with Lila Wese at Lexus. From start to finish, she was friendly, communicative, and genuinely invested in making sure everything went smoothly for us. She was honest, straightforward, and never made us feel pressured at any point. The entire process felt transparent and easy, which is not something you can always say about buying a car. Everyone we interacted with at the dealership was welcoming and accommodating. It truly felt like a team effort to make sure we were taken care of. Ben in finance was also extremely friendly and knowledgeable. He walked us through everything clearly and made that part of the process just as seamless. When we got home that night, we both said it was easily the best dealership experience we’ve ever had, and we’ve purchased several cars over the years. That says a lot. We would absolutely recommend Lila and the entire dealership to anyone looking for a smooth, professional, and genuinely pleasant car-buying experience. ”

“ It was a wonderful experience — Ignacio was wonderful to work with 10/10!! ”

“ Darrell was super!!!!!! And all the others who helped me in the process. Thank you! ”

“ The buying experience was made excellent by Nemo, Sam C, and Samantha! So excited and happy with my new wheels!! ”

“ I had a truly great experience at Priority Lexus, and I can confidently say it was one of the best car-buying experiences I’ve had. I first met Lila when I came in to test drive a vehicle. She was upfront, professional, and not pushy at all — she genuinely had the qualities you hope for in a salesperson. She listened to what I wanted, answered my questions clearly, and made the whole process feel comfortable and low pressure. The next day, I came back to look at the vehicle again. Lila was with another customer who needed more time than expected, and I really appreciated how she handled it. Instead of rushing anyone, she respected my time by connecting me with William, who shared the same professionalism and easygoing approach. It was clear that the team cared about both my time and their other customers’ time. No one felt rushed, and I was able to carefully go over the details of what I was looking for. Although I didn’t get to continue working with Lila, I don’t doubt that I would have had the same positive experience with her. I especially appreciated working with William. The conversation didn’t feel forced at all — it felt natural and comfortable. He’s very knowledgeable about cars and explained things clearly without overwhelming me. His calm, easygoing personality was really nice to have during the process of deciding what I wanted. It made what can sometimes be a stressful decision feel much more relaxed. When we went over numbers, they didn’t initially match what I wanted to pay. However, instead of pushing me outside my budget, they presented thoughtful alternatives that didn’t compromise what I was looking for. I never felt pressured to stretch beyond what I was comfortable with, and I also didn’t feel like I had to settle. Once I found the right vehicle, the finance process was smooth and efficient. It was quick, straightforward, and again — no pressure, no guilt tactics, just professionalism. Overall, it was a really positive experience from start to finish. I would absolutely recommend this dealership to anyone looking for a respectful, transparent, and customer-focused car-buying experience. ”

“ BLUF: I will be a repeat customer at Priority Lexus! I have purchased 10 cars in my lifetime, I usually dread having to go through the beginning part- pushy salesmen, and the end- hours of paperwork and trying to dodge all of the up-charges. None of the above mentioned happed here, I walked in, Luke took care of me and let me search at my own pace but made himself available when I needed. I came back a few days later when my schedule aligned and we did the paperwork, Top to bottom, the most pleasant and efficient car buying experience of my life. Thank you team for what you did, and you made me a believer of your product and professionalism. ”

“ Great experience buying my new RX350. Luke was awesome to work with, knowledgeable about the vehicles, and went out of his way to make the process quick and easy. Go see him, if you are looking for a vehicle! ”

“ BLUF: I will be a repeat customer at Priority Lexus! I have purchased 10 cars in my lifetime, I usually dread having to go through the beginning part- pushy salesmen, and the end- hours of paperwork and trying to dodge all of the up-charges. None of the above mentioned happed here, I walked in, Luke took care of me and let me search at my own pace but made himself available when I needed. I came back a few days later when my schedule aligned and we did the paperwork, Top to bottom, the most pleasant and efficient car buying experience of my life. Thank you team for what you did, and you made me a believer of your product and professionalism. ”

“ Lila was amazing! She worked with us to get us into the car we wanted at the payment we needed to make it work. ”

“ I had such an amazing experience purchasing my vehicle at Lexus! From start to finish, Troy and Reid took the best care of me. They were incredibly patient, answered every single question I had – and I had a lot. They made sure I felt comfortable and confident the entire time. Everyone at the dealership truly makes you feel welcome and valued - not rushed, not pressured; just genuinely taken care of. The whole process was smooth and straightforward. I couldn’t have asked for a better experience. Highly recommend working with Troy and Reid if you’re in the market! ”

“ Easy to schedule service on the web. During service being kept informed on progress and also having recommendations of what further should be done. ”

“ Samantha was outstanding and the entire staff and mechanics were great! I would say this is the best Lexus dealership I’ve ever had the pleasure of working with. ”

“ Amazing customer service, our sales rep was awesome. ”

“ my sales person was Christopher an enthusiastic, professional young man who had a great personality and energy.He made our purchase a pain free experience. and the GM Joel,i believe was a very personable and friendly person. Great teamwork! ”

“ Sammy and Ignacio made my entire experience at Priority Lexus much smoother than I could’ve ever expected! From their patience with me looking at multiple options, communicating and explaining anything I was confused about, to constantly making sure I was happy and comfortable. Something that would normally be a stressful process went by so quickly and efficiently. I am so happy with the turnout and my new car and it’s truly all thanks to them! Honestly everyone at the Priority Lexus of Virginia Beach was super friendly and inviting and made me feel welcome from the very beginning of this process. ”

“ Great and expeditious sales experience. ”

“ Lila made buying my car so easy. She was very kind and helpful with making the process quick and easy. Everyone there was great! Would definitely recommend Priority Lexus. ”

“ Respectful , attentive and good work . Waiting time was ok . Satisfied with my agent Isabella .kind ”

“ I got a used 2013 Ford Edge from this dealership and the car is amazing, but William, the gentlemen that was helping me was just awesome. He was super nice and helpful and everything went quick and smooth. He even let us put one of the big bows on it to take a picture! Definitely recommend especially if you go to him. ”

“ I walked into the dealership with a very specific idea of what I was looking for, and thanks to Luke, I was able to find exactly that quicker than I expected. From the start, he was kind, knowledgeable, and easy to talk to. He really listened to what I wanted and walked me through each step of the process clearly and efficiently. What can sometimes feel overwhelming ended up being a genuinely enjoyable experience. Luke and the entire team made buying this car feel smooth, straightforward, and even exciting. I truly appreciated the professionalism, communication, and overall care from start to finish. If you’re looking for someone who will make the process feel simple and stress-free, I highly recommend working with Luke West. ”

“ Big thanks to Priority Lexus of Virginia Beach for your assistance in helping me purchase my 2014 Lexus LS 460 F-SPORT. Salesman Reid Schiff the constant professional! ”

“ Our experience w/Tom Harmon at Priority Lexus of Virginia Beach was excellent. Tom is a veteran of his profession. You can benefit from this… we did. We took 4 months to make a final decision. Tom was always there to help & answer our questions without “chasing” us. When it came time to buy, we had to order the car we wanted. Tom pursued multiple sources & locations to get us exactly the car we wanted. During the time we were waiting, Tom kept us up to date and was proactive by identifying all the steps we could take care of in advance of delivery. When the car finally arrived we have a 1st class experience as Tom took the time to explain the cars many features. All in all… if you are looking for a thorough, trustworthy Lexus salesperson who communicates well…. Tom’s your man! ”

“ Great experience. Giuseppe is a great salesman and took the time to explain all of the technology on my 2020 Acura RDX. Thank you for your great customer service. ”

“ Great representative who deserves a pay raise. Although I have not received a call about the part that was ordered for my Lexus. ”

“ The Service was prompt, courteous and efficient. All matters were clearly explained and updates were regular. All agents were professional and pleasant to work with. ”

“ My service at the Lexus dealership was great I don’t think there’s a another advisor that can match him👍🏾 ”

“ professional, transparent, and truly dedicated. William exceeded my expectations and made everything seamless from start to finish, it has been an exceptional experience ⭐️⭐️⭐️⭐️⭐️ ”

“ This dealership is very professional and ensure the vehicle are taking care of. My rx350 sounded much better after the mileage service. ”

“ Me and my wife searched for an is500 FOR MONTHS.. I lost count of how many deposits we made. Our search ended when we got a call from Ron who promised us previously he would call if he found one. His diligence made my Wife's year! We married in January, she got her dream car on Valentine's day and the process was simple as could be. If priority is looking for lifelong customers, Ron just hooked in two! ”

“ Priority Lexus Virginia Beach absolutely rocks!! The best car buying experience I’ve had in years. A team of total professionals. When you go ask for Iggy (Ignacio) and stop by Chris’s office for a good down to earth chat and all your financing needs. I highly recommended Priority Lexus Virginia Beach for a smooth, no pressure car buying experience. ”

“ William Anderson, salesman at Priority Lexus Va Beach, was low pressure, very knowledgable, and he gave us the straight facts and numbers. He worked around our schedule for many test drives and visits. I would highly recommend William. ”

“ Mike Moore knows my car. He ahead of any problems. He has my total trust. . ”

“ Great experience buying our new car at Priority Lexus. Everyone was great to work with and listened to us and exactly what we were looking for. Definitely will be back when the time comes. Thanks!! ”

“ Staff is very professional and accommodating. They are eager to satisfy the customer making the customer comfortable with bringing their needs to the dealership. ”

“ Prompt service experience yesterday. Pleased with check in procedure, advisor was immediately available and kept me informed entire time. Vehicle was returned clean! Thank you Mr Brian ”

“ Mr Corbitt always takes good care me and my lexus when I come in. The service department is great and I appreciate the videos of my car being care for. ”